Questions, answered plainly

Ealing Broadway and Ealing Common (W5), West Ealing (W13), and the neighbouring streets in Acton (W3) and Hanwell (W7). If you are just outside that and moving to or from Ealing, ask — most West London jobs are straightforward for us.

Yes — house moves are the bulk of what we do, from a studio flat near the station to a full family house off Pitzhanger Lane. We match the crew and vehicle to the size of the move, pack as much or as little as you want, and rebuild beds and wardrobes at the other end.

We move offices and small businesses around Ealing Broadway and the surrounding commercial streets. We plan the sequence so IT and desks come apart and go back together in the right order, and we can work around your trading hours — evenings or a weekend — to keep the disruption down.

Yes. If your dates do not line up — the sale completes before the purchase, or you are between places for a while — we can store your things in a clean, secure unit and bring them out when you are ready. It folds into the same plan, so you are dealing with one team throughout.

We can pack the whole house, or just the parts you would rather not tackle — the kitchen and the glassware are the usual ones. Everything is boxed with proper materials, labelled by room, and listed on an inventory so nothing goes missing between the two ends.

The sooner the better, especially for a weekend or the end of the month when everyone moves at once. That said, we would always rather you asked — if we can fit a shorter-notice move in safely, we will tell you honestly whether we can.

The crew arrives, protects the floors and doorways, and works room by room. Anything not already packed gets wrapped and boxed, furniture is dismantled where it needs to be, and everything is loaded to a plan. At the other end it comes off in the order that makes sense and goes where you want it.

Yes, with the right kit and enough hands. Tell us at the survey — an upright versus a baby grand, a large canvas, a heavy wardrobe that will not take the stairs — and we will plan how it is protected and carried, and whether it needs to go out through a window.

France, Italy, Spain and Portugal. Each is a road-planned move — loaded in Ealing, out via the A40 and A4 to the M25 and the Channel, then on to the destination. We prepare the post-Brexit customs paperwork so your things clear cleanly at the border.

We prepare the inventory and the transit and customs documents that a household move now needs, and we file them for you. Timing at the border depends on the route and the paperwork rather than a fixed schedule, and your written quote sets out what to expect for your particular move.

Ideally someone is, at both ends, to point out what goes where and to check things off. If that is genuinely not possible we can talk through other arrangements, but a move always runs better with someone who knows the place on hand.

Tell us as early as you can and we will do our best to move things around. Dates near month-end and Saturdays fill up first, so a bit of notice gives us the most room to help. The specifics of any deposit or rescheduling sit in the booking terms.